Terms and conditions

1. Introduction

TFVCFashion Lda, legal entity 516212907, with headquarters at Rua Antonio Gedeao, 81, Casa 17, is the legitimate owner of the official website of TFVCFASHION.COM and whose domain can be found at http://www.tfvcfashion.com

For additional information, you can contact TFVC via email at info@tfvcfashion.com.

2. Object

These Terms & Conditions exclusively regulate the purchase and sale made in the TFVCFashion online store between the “Final Consumer” as buyer and TFVCFashion as seller, and apply to all visitors of the website www.tfvcfashion.com, as well as any transaction of a commercial nature carried out through this virtual online store.

Browsing the website, as well as purchasing any product at http://www.tfvcfashion.com, implies acceptance of these general conditions of use and contracting.

A “Final Consumer” is considered to be any person who acts/purchases for a purely personal purpose, outside of their business or profession, therefore, without any desire to resell the items they purchase in the TFVCFashion online store.

TFVCFashion reserves the right to change these conditions of use and contracting, without prior notice, as well as to modify at any time the information and commercial offer presented on products, prices, promotions, commercial conditions and services, and any change will be always published on the website www.tfvcfashion.com. Any new rules and/or changes to the Terms & Conditions will become binding on all “users” as soon as they are made available on the website www.tfvcfashion.com.

3. Placing an order online

To place an order at www.tfvcfashion.com it is necessary for the “Final Consumer” to follow the instructions given. After choosing the item(s), click on "Add to Shopping Cart".

Upon completion of the purchase, the “Final Consumer” will receive an email confirming receipt of their order and respective details. We suggest that you print or download this copy for future reference. If the data is not correct, you can immediately request its change, or even the cancellation of the purchase made.

The purchase will be completed when confirmation appears on the screen.

The “Final Consumer” will be able to consult the details of their purchase(s) in their account in our online store, if they decide to register as a TFVCFashion Customer. This data is stored confidentially in our store, in accordance with our Privacy Policy.

In case of non-confirmation of payment or non-compliance with these Conditions and General Terms of Sale, TFVCFashion reserves the right not to accept your order, or to cancel it in whole or in part, even after automatic confirmation.

4. Shipping/order cancellation

TFVCFashion only processes an order placed by a customer after confirmation of payment, therefore the Seller cannot guarantee the availability of the items until said processing begins.

The item(s) will be shipped within three (2) business days.

Naturally, the estimated shipping time may vary depending on the destination of your order. TFVCFashion will not be responsible for non-compliance, or delay in compliance, with any shipping obligation that is caused by a force majeure event, that is, an event, act or omission, beyond its reasonable control.

TFVCFashion only ships orders on business days. Therefore, to estimate the delivery time of orders, weekends and public holidays are not taken into account. Any delay in shipping items, given the estimated dates presented, does not entitle you to compensation.

A delivery is considered made or a product is considered delivered with the signature of the delivery receipt at the agreed address.

You can request changes or cancel your order via email (info@tfvcfashion.com), at any time, until payment has been made.

If you want to make a purchase and the country/location to which you want shipping is not on our shipping list, please send us an email to "info@tfvcfashion.com" or get in touch via chat and tell us the( s) item(s) you want and we will return information on the associated shipping costs.

5. Product availability and order refusal

TFVCFashion may not validate the order if it does not have a sufficient guarantee of good collection, when the order is incomplete or incorrect, or when the ordered products are no longer available. In any of the aforementioned cases, TFVCFashion will inform the “Final Consumer” via email that the sales contract was not concluded and that TFVCFashion did not proceed with the sale, specifying the reasons for this.

If the products ordered at www.tfvcfashion.com are no longer available at the time of your last access to the website, despite having obtained confirmation of the order, or when TFVCFashion receives your order, the “Seller” will immediately inform (the ) “Final Consumer” regarding their unavailability, never exceeding 30 days after receipt of the order.

If an order has been placed, and payment has been made, for products that have since become unavailable, TFVCFashion will refund (refund) the money paid for the unavailable items.

In case of stock out of order, you can make a reservation by emailing info@tfvcfashion.com. The user will be informed, within a maximum period of 10 working days, of stock replenishment.

TFVCFashion reserves the right to refuse any order, regardless of the reason and is exempt from liability for any damages or costs, and reserves the right to cancel any purchase even if it has already been accepted or confirmed by TFVCFashion, namely in the following situations :

The information on the invoice is not correct or verifiable;
The order is flagged by the website's Security Systems as an incorrect, irregular order, or an order susceptible to fraud;
When payment for the order has not been received within 48 hours of accepting your order;
When it is not possible to deliver the order to the address provided by the “Final Consumer”;
If it is considered that the “Final Consumer” did not have the capacity to carry out that act.
If it is found that there was an error in the presentation of the price of the product(s);
It is assumed that the order comes from a reseller.

6. Payment Terms and Prices

Orders for item(s) must be paid by bank transfer, ATM, VISA or MBWAY.

The prices displayed on this website include VAT at the current rate and are valid at the time the purchase was made. In case of exchanging the product for another, the value of the definitive product applies. Prices and specifications are subject to change without notice.

The prices of products displayed on the website www.tfvcfashion.com contain Value Added Tax (VAT).

The total price specified in the final transaction menu includes taxes and shipping costs.

Prices are all broken down in Euros and any change in the country of delivery of the order may have an influence on prices, due to transport costs.

After placing your order, you will receive an invoice/receipt by mail, together with the item(s) ordered, at the address indicated during the purchase process.

7. Security of the TFVCFashion online store and all transactions

The TFVCFashion online store uses the latest and most robust security technologies available for encryption platforms. All payment information you provide will be encrypted, from the initial moment of your transaction, until the moment the order is processed, and will not be stored on any public server.

Although we use very advanced encryption software, any payment transmitted over the Internet, or via email, runs some risks, particularly when the “Final Consumer” does not take due precautions and does not assume due responsibility. .

TFVCFashion cannot be held responsible for any damage suffered resulting from the use of electronic means of communication, in particular damage resulting from failures or delays in the delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for communications or virus transmissions.

8. Reservation of Ownership of sold products / Exchange of Items

TFVCFashion retains ownership of the Company's products until it has received full payment for all such products.

Items purchased online may be exchanged at the TFVCFashion store, within 15 working days after receipt of the item at the customer's address, provided that:

The item is in the same original conditions or characteristics as it was sent to the customer;
do not have the corresponding label or security seal, or when the labels have been altered from their original state or damaged.
The article does not show signs of having been washed and/or used;
If there is an error in the price quote;
If it is not possible to deliver to the address indicated.

9. Quality and Warranty

Products offered for sale on www.tfvcfashion.com may not exactly correspond to the actual item with regard to the displayed image and colors, especially due to the internet browser and monitor used.

The “Final Consumer” has the right to return delivered items that present defects or other non-conformities in relation to what was ordered. The return can be made within fifteen (15) days after receipt of the order at the customer's address.

In the case of a justified return, the price and shipping costs will be refunded.

For more information on how to make a return and information about a refund, contact Customer Service (email:info@tfvcfashion.com).

10. Responsibility

TFVCFashion will only be responsible for damages suffered by the “Final Consumer” in the event that such damages result from violations attributable to TFVCFashion’s contractual obligations towards the “Final Consumer”, or in the case of liability arises from applicable legal law.

If the “Final Consumer” has suffered damages related to the activity of the website, TFVCFashion’s liability will be limited to: damage to TFVCFashion products, reasonable and verifiable costs incurred by the “Final Consumer ” due to TFVCFashion’s violation of these Terms & Conditions.

TFVCFashion cannot be held responsible for damages suffered by third parties resulting from the use of any of our products. TFVCFashion cannot be held responsible for damages suffered by the “Final Consumer” as a result of improper use of our products.

TFVCFashion is not responsible for damages resulting from incorrect information on the website.

All products sold by TFVCFashion comply with Portuguese and Community legislation.

TFVCFashion declines any responsibility in case of violation of the legislation of the country where the order is delivered. It is the Customer's responsibility to check with local authorities the conditions for importing or using the products they wish to order.

11. Intellectual and Industrial Property

All texts, comments, works, illustrations, works and images reproduced or represented on the website www.tfvcfashion.com are strictly reserved under the terms of copyright as well as intellectual property rights, worldwide.

Accordingly, and under the terms of the Intellectual Property Code, the use of information for private purposes is only authorized, subject to contrary provisions, including more restrictive provisions contained in said code.

Any total or partial reproduction or representation of the website www.tfvcfashion.com, in whole or in part, of the elements included therein, is strictly prohibited.

The corporate names, brands and distinctive signs reproduced on the website www.tfvcfashion.com are protected under the legal provisions applicable to industrial property. The reproduction or representation of all or part of any distinctive signs is strictly prohibited and must be subject to prior written authorization from the owner of the TFVCFashion brand.

12. Applicable law

These Terms & Conditions and all emerging disputes that are related to these general conditions, including their validity, the use of the tfvcfashion.com website or any purchase thereon must be governed by Portuguese Law.

In the event of a dispute regarding the interpretation or execution of these Conditions and General Terms of Sale, TFVCFashion and the “Final Consumer” undertake to endeavor to obtain an amicable solution, which is fair and adequate, within a maximum period of 60 (sixty) days from the receipt of the communication addressed to this purpose by any of the parties involved.

In the absence of an amicable solution, in accordance with the provisions of the previous paragraph, and in case of non-compliance with these Terms & Conditions, both PARTIES establish the Lisbon Court as the competent forum, expressly renouncing any other.