Privacy Policy
Privacy Policy
The use of this website is subject to the Privacy Policy mentioned below, and users must check the respective terms with each new use.
PRIVACY AND PERSONAL DATA PROTECTION POLICY
1. TYPE OF PERSONAL DATA COLLECTED
The categories of data that we collect and process are as follows:
Contact Information: Name, Address, email, Telephone contacts.
Information regarding identification data: NIF, customer number, IBAN, IP address.
Authentication information: passwords; answers to password recovery questions and other security information used for authentication and access to accounts and services.
2. COLLECTION AND PROCESSING OF PERSONAL DATA WHEN VISITING OUR WEBSITE
The categories of data that we collect and process are as follows: Cookies; web analytics; Google analytics/adwords; social plug-ins: Facebook (blue icon with the letter “f” in white), Instagram (icon with a camera design), Pinterest (red icon with the letter “P” in white); online advertising: Facebook (blue icon with the letter “f” in white), Instagram (icon with camera design), Google Adwords;
2.1 COOKIES
SISTERS TREND uses automatic data collection systems such as cookies. A "cookie" is a device transmitted to an Internet user's hard drive that allows the collection, in particular and if available, of the IP address, operating system, web browser and system administration. This is statistical information about how the user navigates our website. Only SISTERS TREND has access to this information collected by cookies, collectively and anonymously, in order to optimize its services and those of this website for the user's needs and preferences and for the preparation of web pages to be personalized. Therefore, they help us to improve our website and provide a better and more personalized service. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this website. We will use cookies for functions such as browsing the catalogue, purchasing products online and providing services reserved for registered users.
3. RESPONSIBLE FOR DATA PROCESSING, SUBCONTRACTORS AND OTHER RECIPIENTS
3.1. TFVCFashion Lda is responsible for processing the personal data collected. You can contact us at:
Company name: TFVCFashion Lda
Address: Rua Antonio Gedeao, 81, Casa 13
Email: info@tfvcfashion.com
Telephone: +351 937 148 067
3.2. Third parties to which it is necessary for us to transmit the same may also be recipients of user data to process orders placed by the user, in the following cases:
Electronic payment services, in which user data can be transmitted to financial institutions and, specifically, to the SIBS network, Paypal, VISA, American Express and Mastercard, Hipay, third parties that have their own privacy and processing policies of personal data;
Shipping of articles by post, as well as returns of articles, in which user data can be transmitted to Grupo CTT (CTT Expresso).
3.3. TFVCFashion Lda, as responsible for processing the user's personal data, declares that it maintains a written agreement with all its Subcontractors, through which they guarantee compliance with the GDPR, and the user's personal data is only processed by those under the terms and conditions described here, for the purposes mentioned here, and to the extent strictly necessary.
4. PURPOSES OF DATA PROCESSING
4.1. TFVCFashion Lda collects and processes your personal data for the following purposes:
Ensure the maintenance and management of the commercial relationship established with the client;
Improvement of customer service in general;
Improvement/improvement of the website in the services and resources available;
Contact the customer;
Manage contests, promotions, offers, marketing actions, product updates;
Provide information about the products we sell and/or services we provide;
Monitoring the use of the website;
Maintain a commercial relationship with the user;
Sending newsletters;
Manage user registration and give you access to products and services offered in the customer area; etc.
Shipping of ordered products to the customer.
4.2. TFVCFashion Lda undertakes not to transfer the data to other people or entities without the user's prior consent, as well as not to transfer the data to third countries without the user's prior consent.
5. BASIS FOR TREATMENT
The following are the basis for the processing of user data by A TFVCFashion Lda., among others:
Consent: when the data subject gives us their consent to the processing of their personal data for one or more specific purposes, as in the case of filling out the contact form available on our website; when you subscribe to our newsletter; for marketing purposes; among other situations in which it is the data subject who contacts us directly.
Execution of a contract: when processing is necessary for the execution of a contract to which the data subject is a party, or for pre-contractual measures at the request of the data subject, such as user registration on our website; carrying out a purchase process on our website; customer support service, among others.
Compliance with a legal obligation: when processing is necessary to comply with a legal obligation to which the person responsible for the processing is subject, such as the communication of invoices to the Tax Authority.
6. DATA STORAGE PERIOD
6.1. The period of time for which data is stored and preserved varies according to the purpose for which the information is processed, as well as according to any applicable legal obligations and requirements that require data to be kept for a period of time. Minimum.
6.2. Therefore, and whenever there is no specific legal obligation, the data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which it will be deleted.
6.3. Account and billing data will be kept during the execution of the contract and, after its termination, for the period necessary for TFVCFashion Lda. to comply with its legal obligations, particularly those of a tax nature.
6.4. Your user registration data will be kept for as long as you remain a registered user (that is, until you decide to cancel your registration).
6.5. The data provided to us for marketing purposes (filling in the contact form; subscribing to newsletters, among others) will be kept until the moment you withdraw your consent for this purpose, or until you exercise any other of your rights as holder. of data.
7. DATA SUBJECT’S RIGHTS
7.1. Subjects of personal data are guaranteed, in accordance with applicable legislation, the following rights:
Right of access to your data and information about processing operations; to know whether or not your data is being processed; whether they were transmitted to another entity; what destiny was given to them;
Right to rectify personal data that is outdated, incorrect or incomplete;
Right to erasure or right to be forgotten: The data subject has the right to request the controller to erase their data;
Right to limit processing: The data subject has the right to have a mark inserted into their personal data with the aim of limiting their processing in the future;
Right to data portability: the data subject has the right to request the personal data that concerns him or her and that he or she has provided, and also the right to request the transfer of this data to other third parties, who are also responsible for data processing;
Right to object: the data subject has the right to object at any time, for reasons related to their particular situation, to the processing of personal data concerning them that are based on legitimate interests or public interest, including the definition of profiles based on these provisions;
Right not to be subject to exclusively automated individual decisions, including profiling;
Right to lodge complaints with the supervisory authority:
National Data Protection Commission – CNPD
Rua de São Bento, no. 148, 3rd
1200-821 Lisbon
Tel: 351 213928400
Fax: +351 213976832
email: geral@cnpd.pt.
7.2. You must exercise your rights through the following contacts:
Address: Rua Antonio Gedeao 81, Casa 17
Email: info@tfvcfashion.com
Telephone: +351 937 148 067
8. USER CONSENT AND THE RIGHT TO CHANGE OR WITHDRAW CONSENT
8.1. The user, by providing their personal data on our website, namely by filling out the contact form, subscribing to newsletters, among others, thereby provides their consent to the processing of their personal data indicated above, under the terms and conditions set out above. of this privacy and data protection policy, for the purposes identified here.
8.2 The consent given may be changed or withdrawn at any time, with effect for the future, through the contact details of the data controller indicated above. Withdrawal of consent does not compromise the lawfulness of the processing carried out up to that date.
8.3. Once your consent has been withdrawn, you will no longer be contacted and receive communications for the purposes described in this privacy policy.
9. RESPONSIBILITY OF THE DATA HOLDER
The data holder and user of this website declares that he or she is over 16 years old and that the data he or she provides to Sisters Trend Unipessoal lda is true, accurate, complete and up-to-date. The user is responsible for the veracity of all data communicated and for keeping it duly updated.
10. SAFETY MEASURES
10.1 TFVCFashion Lda declares that it is complying with all provisions of the GDPR - General Data Protection Regulation (Regulation EU 2016/679 of the European Parliament and of the Council, of April 27, 2016).
10.2 TFVCFashion Lda has implemented the necessary technical and organizational security measures to guarantee the security of the personal data it collects and processes, and prevent its alteration, loss and unauthorized processing and/or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
11. LINKS
The TFVCFashion Lda website may include hyperlinks to other websites that are not operated or controlled by TFVCFashion Lda. As such, TFVCFashion Lda does not guarantee or be responsible for the legality, reliability, usefulness, veracity and timeliness of the content of these websites or their privacy policies , which may differ from ours. Therefore, take these factors into account before transmitting your personal information to these websites.
12. PERSONAL DATA BREACH
12.1. When a personal data breach occurs that could pose a high risk to the user's rights and freedoms, TFVCFashion Unipessoal lda must inform you of this breach in a timely manner.
12.2. This communication must include the nature of the breach of personal data; the indication of a contact point where more information can be obtained; a description of the likely consequences of the personal data breach; a description of the measures adopted or proposed by the controller to remedy the personal data breach, including, where appropriate, measures to mitigate its possible negative effects.
13. CHANGES TO THE PRIVACY POLICY
If we update our privacy policy, it will be published on our website. If we materially modify the way in which we process your personal data, we will notify you in advance, or, when legally required, we will request your consent prior to implementing such changes.
The last change to this privacy policy occurred on December 29, 2020.
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Intellectual Property Rights
All content on this website is the exclusive property of TFVCFashion: texts, images, or any other type of information that does not come from third parties. Therefore, they are protected by the Copyright Code. TFVCFashion reserves the right, at any time, to make changes to these contents, having no obligation to make any prior communication to users.